“Teletrack provides a unique service for us and allows us to grow our business with a comfort level," says Duane Davis, owner of Local Management, LLC. “We know who our customers are and who those customers owe because of Teletrack.”

With more then 25 years experience in the consumer finance industry, Duane Davis has learned a thing or two about how to protect his business. Two years ago, Local Management, LLC added seven payday advance stores to his existing consumer finance locations. Today, the company operates thirty-six Local Cash Advance locations in South Carolina and Alabama.

Starting out, Duane faced the same challenges experienced by every payday advance provider. How to grow your business while keeping bad debt to a minimum.

Duane explains that in the finance business when the customer became past due after two weeks, it was not as big an issue as it is with payday advance. Finance customers become past due one installment out of six. Payday advance customers become past due for the entire balance. And when a payday advance becomes 30 days past due it is much more difficult to collect.

With Teletrack, Local Cash Advance minimizes past due balances and bad debt. Teletrack provides the consumer data employees need to make informed decisions. Local Cash Advance employees understand that reviewing a consumer’s history before approving an advance plays a key role in preventing losses, and that is why the stores pull a Teletrack report as part of the application approval process.

“We haven’t had a whole lot of bad debt and Teletrack has helped prevent it,” says Duane. “Teletrack gives you a feel for what other payday advance stores the customer applied or where the customer has an open loan. Teletrack knows the customers that have not paid in a timely manner. Before we get to the decision making point, we run a Teletrack report.”

Whether it is a new or returning customer, Teletrack consumer data may help identify over-leveraged or dishonest borrowers. Accessing Teletrack's non-traditional consumer information databases is the best way to know if a customer currently has multiple outstanding advances with other businesses, has been reported as a charged-off account or is using an invalid or dead Social Security number.

“It would be very difficult to be in the payday advance business without Teletrack.”

“Teletrack tells the company who the customer hasn’t paid and we know if there is any bad news like a fraudulent social security number or charge-off,” says Duane. “It would be very difficult to be in the payday advance business without Teletrack. It would be very difficult to determine the customers’ debt loads and who they owe.”


Local Management has approximately 60 employees operating out of the thirty-six Local Cash Advance locations. And the company is now looking to Teletrack to increase its business by adding the Bankruptcy Lead Marketing Solution to the list of services Teletrack provides the company.

Teletrack’s Bankruptcy Lead Marketing Solution offers a simple way for Local Cash Advance to contact potential customers. Teletrack’s simple and affordable web-based system integrates consumer data with a professional direct mail campaign. Local Cash Advance can send these consumers, which have little or no debt and limited lending choices, customized fliers featuring its payday advance services.

Return to Success Stories